Book Salt Lake County Hotels

"Clean room. Check in scanned my card but my morning I got calls and letter under my door that I needed to get them a card. Not clear what went wrong. Then I was charged for WiFi even through I logged in with bonvoy number"

"We enjoyed the room and the location to our event. There were a few things that we would have preferred to be better. The air conditioner did not work. It would not turn on by itself. We would have to turn it down several degees and then it would turn on but turn off 5 minutes later. Even if we raised the temp, it would not turn on to air conditioning. You have no screens on your windows. The benefit of a hotel with windows that open is that you can catch the spring or early morning air! However, with no screens, we were not able to do that unless we wanted bugs to join us. We would have preferred that the refrigerator have a freezer compartment. We would not stay in that same room again. It was very noisy being directly across from the laundry room. Also, there needs to be some control after 10 p.m. with people walking down the hall. They are all talking and laughing very loudly. At 2a.m. one morning, someone ran by and rapped loudly on our door. I'm sure kids were having fun! Refresh service should be made clear that we have to call it in every day. We returned the second day to our room with nothing done. Fortunately the staff was right next door still working and were very accommodating. We will stay at Chrystal Inn again, in a different room. Thank you."

"Convenient location to the arena, clean and comfortable. "

"Clean and comfortable! The jetted tub was amazing "

"We had a great view overlooking the city and the pool that was on the six floor. The hotel was beautiful, parking was easy. The room was spotless, the beds were amazing. The staff were very friendly and helpful. Extremly classy place. I will stay there again."

"Clean and great staff"

"The employees (both at check in and check out) were friendly and helpful. The waffles were yummy! Fresh fruit would have been terrific, and the coffee/ hot chocolate machine broke while we were trying to use it, but the amazing front desk agent was very attentive and worked to get it back in working condition. The room was very clean, and we enjoyed using the complimentary toiletries provided. We could've used a second trash can and a plug on both sides of each bed, but everything else, the clean restroom, beds, and main room were wonderful. Its location was a convenient, cost effective alternative to staying at Solitude Mountain Resort."

"The cleaning staff knocked on our door once at 10am and opened the door immediately without giving us a chance to let them know we were in the room. The same thing happened again at 11am. We already requested a 12pm checkout due to our upcoming travel day which really messed us up. Really an unfortunate experience"

"This reasonably priced hotel offered us free parking, (a neighboring hotel was asking 50$ per night for guest parking) and a free shuttle to the airport! Excellent service and we loved the warm cookie given to us upon check in. Room clean, excellent amenities from Crabtree and Evelyn. Staff at check in friendly and fast. Perfection doubletree! "